zzok Terms and Conditions
Please read these terms carefully before using the zzok platform. This document forms the basis of the agreement between you and us.
1 General Provisions
These terms and conditions ("Terms") apply to the use of the zzok platform and all its services. By visiting the zzok website, creating an account, or using any service, you confirm that you have fully read, understood, and accepted these Terms.
zzok is an online entertainment platform offering slot games, live casino, cricket betting, and other gaming services. The platform operates in Bengali for users in Bangladesh and is secured with SSL encryption technology.
These terms may be changed at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.
2 Account Registration and User Responsibilities
2.1 Account Creation Requirements
To open an account on zzok, you must provide accurate, complete, and up-to-date information. Each user may hold only one account. Operating multiple accounts is strictly prohibited and may result in account closure.
- The name, address, and date of birth provided at registration must be truthful.
- Keeping your account password confidential is your own responsibility.
- Your account must not be made available for use by third parties.
- If you notice any unusual activity on your account, you must notify the support team immediately.
2.2 Identity Verification
zzok reserves the right to verify your identity at any time. A national ID card, passport, or other government-issued documents may be requested. Withdrawals may be temporarily on hold until the verification process is complete.
3 Age Limit and Eligibility Requirements
zzok services are intended only for individuals aged 21 (twenty-one) years or older. It is our ethical and legal responsibility to prevent minors from using gambling or betting platforms.
Warning: If anyone opens an account by providing a false age, that account will be closed immediately and all deposited funds may be forfeited.
The following individuals are not permitted to open an account on zzok:
- Those under the age of 21.
- Those who are legally prohibited from online betting.
- Individuals whose accounts have previously been closed by zzok.
- Those who are currently under self-exclusion.
4 Deposits, Withdrawals and Payment Policy
4.1 Deposit Terms
The minimum deposit amount on zzok is ৳200 (two hundred taka). Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Funds obtained fraudulently without verification will not be accepted.
✅ Minimum deposit: ৳200 | Minimum withdrawal: ৳800 | Withdrawal time: 30 minutes – 3 hours
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawal requests will always be sent to the same payment method used for the deposit.
- The account must be fully verified before a withdrawal can be made.
- Withdrawals may be held if bonus wagering requirements have not been met.
- Withdrawals may be kept under review in cases of unusual or suspicious activity.
- Withdrawals to third-party accounts are not permitted.
4.3 Currency and Conversion
All transactions on zzok are conducted in Bangladeshi Taka (BDT / ৳). No currency exchange facility is currently offered. Bangladesh Standard Time (BST, UTC+6) is followed for all transactions.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
zzok offers new members a 120% first-deposit bonus of up to ৳5,000. A minimum deposit of ৳200 is required to receive this bonus. A 20x wagering requirement applies to the bonus.
🎁 Welcome Bonus: Up to 120% up to ৳5,000 | Wagering: 20x | Minimum deposit: ৳200
5.2 Bonus Terms
- The bonus applies only once per account.
- Bonus funds cannot be withdrawn before the wagering requirements are met.
- The wagering requirements must be completed within a set time from the date the bonus is received.
- zzok reserves the right to cancel a bonus if promotional terms are violated.
- The bonus will be forfeited in cases of multiple accounts, use of proxies, or bonus abuse.
5.3 VIP Program
zzok has three VIP tiers. By playing regularly you can advance to a higher tier and enjoy weekly cashback:
- Bronze: Up to 0.3% weekly cashback
- Silver: Up to 0.7% weekly cashback
- Gold: Up to 1.0% weekly cashback
VIP cashback is credited to your account every week. Specific wagering requirements may also apply to cashback.
6 Gaming Rules and Fair Play
6.1 General Gaming Rules
All games on the zzok platform are operated in accordance with fair play principles. Our games use software from trusted providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others.
- The outcome of every game is entirely random and controlled by Random Number Generator (RNG) technology.
- A bet cannot be cancelled after it has been accepted.
- If a game is interrupted due to a technical error, that round may be considered void.
- Cricket betting includes BPL, IPL, T20, ICC, and international matches.
6.2 Prohibited Activities
The following activities are strictly prohibited on the zzok platform:
- Use of fraudulent software, bots, or automated methods.
- Collusion (group cheating) or any dishonest strategy.
- Money laundering or illegal financial transactions.
- Exploiting vulnerabilities in the system or games.
- Harassment or deception of other users.
7 Responsible Gaming
zzok places the highest priority on responsible gaming. We believe that gambling should be for entertainment purposes, not as a solution to financial problems.
zzok provides the following responsible gaming tools:
- Deposit limits: Set a maximum daily, weekly, or monthly deposit limit.
- Time limits: The ability to set a daily playing time limit.
- Self-exclusion: The option to close your account for a set period or permanently.
- Reality check: A summary of your playing time and spending at regular intervals.
If you or someone you know is struggling with a gambling problem, please contact us. For more information, visit our Responsible Gaming page.
8 Account Closure and Suspension
8.1 Closure by zzok
zzok reserves the right to temporarily suspend or permanently close your account in any of the following circumstances:
- Violation of any provision of these Terms.
- Providing false information or identity fraud.
- Evidence that the account holder is a minor.
- Suspicious financial activity.
- Extended inactivity (generally 12 months).
8.2 Voluntary Closure
You may request to close your account at any time via our 24/7 live chat or by email. Please make sure to withdraw any available funds before closing your account.
9 Privacy and Data Protection
zzok places the highest importance on the security of your personal information. The platform uses SSL encryption technology to keep all data secure.
We collect your information for the following reasons:
- Account verification and identity confirmation.
- Processing financial transactions.
- Meeting legal and regulatory obligations.
- Improving service quality and providing a personalized experience.
We never sell your personal information or share it with unauthorized third parties. For more details, please read our Privacy Policy.
10 Limitation of Liability
zzok provides its services on an "as is" basis. zzok is not liable for the following:
- Games being interrupted due to loss of internet connection.
- Damage caused by issues with your device.
- Delays by third-party software or payment providers.
- Unexpected technical disruptions or maintenance periods.
- Damage caused by your own negligence or failure to follow the Terms.
zzok always strives to provide a safe and reliable platform. Our 24/7 support team is always ready to assist with any issues.
11 Changes and Amendments to the Terms
zzok reserves the right to change, amend, or update these Terms at any time. For significant changes, we will notify you by email or by posting a notice on the platform.
If you continue using the platform after any changes, you will be considered to have automatically accepted the new terms and conditions. It is recommended that you visit this page regularly.
If any provision of these terms and conditions is found to be legally unenforceable, all remaining provisions will remain fully in effect.
12 Contact Information & Support
If you have any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: Get direct support in Bengali 24/7.
- Email: [email protected]
Our support team is active seven days a week, twenty-four hours a day, in accordance with Bangladesh Standard Time (BST).
For more details on the relevant policies, please see:
Have questions about the terms and conditions?
Our 24/7 Bengali support team is always by your side.